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Updated April 16, 2014

Welcome to HEX and HEX Entertainment! We ask that you treat fellow players with courtesy and respect, and that you conduct yourself in a civilized manner while participating in HEX and on any HEX Entertainment websites.

Below you will find a detailed list of unacceptable topics and behavior. The guidelines below are just that. Some offensive behavior may not be explicitly detailed. As such, game masters and moderators have the authority to address any behavior that they feel is inappropriate.

This policy is not language-restrictive (Legal: The English version of policy and the English language shall govern the interpretation and meanings of all words and phrases used herein, however, this policy itself is not language specific in application).  Language that falls under this policy will always be subject to the repercussions listed, whether it is inappropriate in English or any other language. While posting on these forums, you will encounter thousands of other players who share different experiences and come from vastly different backgrounds.  While certain language and images may not be offensive to you, consider the fact that that same language and images may have a completely different effect on someone else.

Suspension or banishment from the game will always result in the same action being taken against your website or forum account. Your access to HEX is a “privilege,” and not a “right.” HEX Entertainment reserves the right to suspend your access at any time at HEX Entertainment’s sole discretion.  Reasons for suspension or banishment include, but are not necessarily limited to, your failure to abide by these guidelines.

We reserve the right to evaluate each incident on a case by case basis. If a user is found to be in violation of the Code of Conduct, appropriate action will be taken based on the severity of the infraction. Potential disciplinary actions may include a formal warning, temporary suspension of forum or game privileges, or a permanent ban.

PLEASE NOTE:  Disciplinary actions, resulting from a violation of the community forum Code of Conduct, may include at HEX Entertainment’s sole discretion, disciplinary actions that affect a player’s associated game account. You can appeal any disciplinary sanction or provide feedback on a forum moderator by opening a ticket at HEX Support. These tickets will be reviewed by HEX Entertainment.  All rulings are final.  No further appeals will be granted.

Unacceptable Conduct by Topic

Account Trading

Racial / Ethnic

Extreme Sexuality / Violence

Sexual Orientation

Obscene Vulgar

Inappropriate Language

Harassing or Defamatory

Major Religions or Religious Figures

National

Posting Cheats, Hacks, or Malicious Programs

Impersonating a HEX Entertainment Employee

Posting Unreleased Content / Hacking Data Files

Real-Life Threats

Illegal Drugs or Activities

Distribution of Real-Life Personal Information

Spamming or Trolling

Creating Duplicate Threads

Cross Linking Threads

Advertising

Discussing Disciplinary Actions

Circumventing a Suspension / Ban

Account Trading

Violations include both advertising your account for sale or trade, and advertising that you are exchanging in-game items items for money. This can be through:

  • Forum posts
  • Player chat
  • In-game mail
  • Linking to eBay or other online marketplaces
  • Listing something for sale and then offering your contact information

Racial / Ethnic

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Promote racial/ethnic hatred
  • Are recognized as a racial/ethnic slur
  • Allude to a symbol of racial/ethnic hatred

Extreme Sexuality / Violence

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Refer to extreme and/or violent sexual acts
  • Refer to extremely violent real life actions
  • Pornography

Sexual Orientation

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Insultingly refer to any aspect of sexual orientation pertaining to themselves or other players

Obscene / Vulgar

Violations include both clear and masked language in posts, signatures, and/or links to websites containing such language or images which:

  • Are an inappropriate reference to human anatomy or bodily functions
  • Are pornographic in nature

Inappropriate Language

Violations include language and/or links to websites containing such language or images which:

  • Are a mildly inappropriate reference to human anatomy or bodily functions
  • Are otherwise considered objectionable
  • Bypass the Mature Language filter

Harassing or Defamatory

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Insultingly refer to other characters, players, HEX employees, or groups of people
  • Result in ongoing harassment to other characters, players, HEX employees, or groups of people

Major Religions or Religious Figures

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Negatively portray major religions or religious figures

National

Violations include language and/or links to websites containing such language or images which:

  • Promote national hatred
  • Are recognized as national slurs
  • Allude to symbols of national hatred

Posting Cheats, Hacks, or Malicious Programs

Violations include:

  • Posting links to cheats, hacks, or malicious viruses / programs

Impersonating a HEX Entertainment Employee

Violations include:

  • Passing yourself off as a HEX Entertainment employee to post false information

Posting Unreleased Content / Hacking Data Files

Violations include language and/or links to websites containing such language or images which:

  • Show unreleased in-game items, equipment, or areas that have been unlocked by hacking into client data files
  • Show the results of hacking or any tampering with the game’s files
  • Discuss, or display any data not available through normal game play

Real-Life Threats

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Refer to violence in any capacity that is not directly related to the game world
  • Refer to real-life violent threats.  (HEX Entertainment will not make a determination as to the authenticity of the threat, and may share postings with the appropriate authorities.)

Illegal Drugs or Activities

Violations include both clear and masked language and/or links to websites containing such language or images which:

  • Reference to abusing illegal drugs
  • Reference to performing illegal activities

Distribution of Real-Life Personal Information

Violations include:

  • Releasing any real-life information about other players or HEX Entertainment employees

Spamming or Trolling

Violations include:

  • Excessively communicating the same phrase, similar phrases, or pure gibberish
  • Creating threads for the sole purpose of causing unrest on the forums
  • Causing disturbances in forum threads, such as picking fights, making off topic posts that ruin the thread, insulting other posters
  • Making non-constructive posts
  • Numbering a thread, IBTL, TLDR, or any other fad statements

Creating Duplicate Threads

Violations include:

  • Creating threads about existing topics
  • Creating a separate thread about an existing topic for further discussion in more than one forum

Cross Linking Threads

Violations include:

  • Linking to threads from other forums
  • Creating threads with the sole purpose of linking another post

Advertising

Violations include advertisement of:

  • Any non-beneficial, non-HEX Entertainment related businesses, organizations, or websites

HEX fan websites are ok to link. When in forums, those links should be kept to the HEX Fansite Discussion thread.

Discussing Disciplinary Actions

Violations include:

  • Creating posts or threads to discuss disciplinary actions taken against a player, including chat logs and email correspondence between a player and a HEX Representative
  • Creating posts or threads to discuss disciplinary actions taken against a character or account on the forums

Circumventing a Suspension / Ban

Forum violations include:

  • Posting on another account
  • Having someone post on your behalf