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IMPORTANT – GF Account Transfer

Sep 6, 2017

On February 20, 2017 Gameforge and HEX Entertainment announced that HEX Entertainment would again be responsible for publishing HEX: Shards of Fate in addition to its development. Since then, Gameforge has generously kept its servers open to aid players in transitioning collections to HEX Entertainment servers. However, on September 11th, Gameforge will be closing their servers for good. To ensure that your collections are transferred safely, if you haven’t previously transferred please follow the steps below:

  1. Log into the HEX client
  2. Sign in
  3. Accept the transfer agreement

If you are using the Steam client:

  1. Download HEX on Steam.
  2. Create a “new” account on the Steam client (don’t worry, your collection is safe).
  3. Enter your credentials & accept the transfer agreement

Because of German privacy law, we need to you take these active steps to move your data onto HEX Entertainment servers. Following these simple steps before September 11th will ensure that your collection is preserved. Please make sure you do so!

If you have been away for some time and don’t remember your credentials, you can use this Gameforge Password Reset link to recover your information.

This transfer is vitally important to keep your collections, so if you have a friend who hasn’t transferred over yet, please let them know. We don’t want anyone’s collections to be lost if we can help it.

See you on the Battlefield,

The HEX Team


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